Mulia668 Privacy Policy – Data Protection for Malaysian Members

1Introduction & Scope of This Privacy Policy

Mulia668 ("we", "our platform") respects the privacy of every individual who uses our services. This Privacy Policy explains how we collect, use, store, protect, and — in limited circumstances — share your personal information as a member or user of the Mulia668 platform.

This Privacy Policy applies to all services provided by Mulia668, including:

• The Mulia668 website at mulia668.run and all associated subdomains.
• The Mulia668 mobile app for Android and iOS devices.
• All official Mulia668 communication channels, including live chat, email and WhatsApp customer support.
• Promotional programmes, lucky draws and special events organised by Mulia668.

By registering an account with Mulia668 or using any of our services, you acknowledge that you have read, understood, and agreed to how we handle your personal data as described in this document.

2Types of Personal Data We Collect

Mulia668 collects personal data from various sources as you interact with our platform. Below is a full breakdown of the types of data we collect:

Mulia668 may also receive information about you from legitimate third-party sources in limited circumstances, such as from identity verification service providers we use to process KYC verification for new accounts.

3How & Why We Use Your Data

Mulia668 uses the personal data we collect for the following purposes, all of which are necessary for the proper operation of the platform and to deliver the services you expect:

• Account Management: Creating and maintaining your account, processing logins, and keeping your Mulia668 account secure at all times.
• Transaction Processing: Processing deposits via Touch 'n Go eWallet, DuitNow, GrabPay, Boost, ShopeePay and FPX, as well as withdrawals to the same methods, accurately and securely.
• Game Operations: Ensuring that your experience with slots, Live Casino, blackjack, Sports Betting, and all other games on Mulia668 runs smoothly and fairly.
• Customer Support: Responding to enquiries, resolving complaints and providing technical support to Mulia668 members in Bahasa Melayu, 24/7.
• Legal Compliance: Fulfilling legal obligations relating to identity verification, anti-money laundering (AML) and applicable regulatory reporting requirements.
• Platform Security: Detecting and preventing fraud, unauthorised access, bonus system abuse and suspicious activity on the Mulia668 platform.
• Service Improvement: Analysing usage patterns in aggregated, anonymised form to understand how members use Mulia668 and identify opportunities for improvement.
• Marketing Communications: Sending information about Mulia668 promotions, bonuses, and special offers — only with your consent and with an easily accessible opt-out option.
• Responsible Gaming: Monitoring gaming patterns to identify members who may need responsible gaming support and to enforce limits set by members themselves.

4Legal Basis for Data Processing

Mulia668 processes your personal data on valid legal grounds in accordance with applicable data protection legislation. The relevant legal basis for each type of processing is as follows:

• Contract Performance: Processing necessary to manage your account, handle financial transactions and provide the Mulia668 services you have requested – this basis applies to the majority of our data processing activities.
• Legal Obligations: Processing required to comply with Malaysian law, including identity verification requirements, anti-money laundering obligations, and reporting to the relevant authorities when required by law.
• Legitimate Interests: Processing for the purposes of platform security, fraud prevention, and aggregated statistical analysis for service improvement — where our legitimate interests do not override your fundamental rights.
• Consent: Processing for marketing communications and certain optional cookies — where you have given explicit consent, which may be withdrawn at any time.

Where data processing is based on your consent, you have the right to withdraw that consent at any time without affecting the validity of any processing carried out prior to withdrawal. Withdrawing consent does not affect processing that is necessary for contractual purposes or legal obligations.

5Data Sharing With Third Parties

Mulia668 does not sell your personal data. However, in the course of operating our platform, there are limited situations where we need to share your data with specific parties:

• Technical Service Providers: Companies that help us operate the platform, including gaming software providers, payment processors for Malaysian e-wallets, and cloud service providers that store our data securely.
• Identity Verification Providers: Third parties that assist us in conducting the KYC and age verification required for legal compliance during registration and withdrawals.
• Legal Authorities: Government authorities, law enforcement agencies, or regulatory bodies when we are required to do so under applicable Malaysian law.
• Business Transfer: In the event of a merger, acquisition or sale of Mulia668 assets, member data may be transferred to the new entity subject to equivalent privacy protections.

Mulia668 does not share individual members' gaming activity, betting history or personal financial records with any third party for marketing, commercial research or any other purpose without your explicit consent.

6Data Security – How We Protect Your Information

Mulia668 implements comprehensive technical and organisational security measures to protect your personal data against unauthorised access, disclosure, unintended alteration, or destruction:

• Encryption in Transit: All communications between your device and Mulia668's servers are protected with TLS 1.3 protocol and 256-bit SSL encryption.
• Storage Encryption: Sensitive data stored in our databases, including identity and financial information, is encrypted using current industry standards at rest.
• Access Controls: Access to member data within Mulia668's internal systems is strictly limited to staff who require it for their specific job functions, in accordance with the principle of least privilege.
• 24/7 Monitoring: The Mulia668 security team monitors our platform and systems around the clock using intrusion detection tools and real-time threat analytics.
• Periodic Security Assessments: We conduct regular penetration testing and security audits by independent third parties to identify and address vulnerabilities before they can be exploited.
• Staff Training: All Mulia668 staff who handle members' personal data receive comprehensive data protection training and are bound by strict confidentiality agreements.

While Mulia668 takes every reasonable measure to protect your data, no security system can be guaranteed to be 100% risk-free. In the event of a data breach affecting your personal information, Mulia668 will notify you and the relevant authorities within the timeframe required by applicable law.

7Data Retention Period

Mulia668 does not retain your personal data for longer than is necessary for the purpose for which it was collected. Retention periods vary by data type and applicable legal requirements:

• Active Account Data: Retained for the duration of your active membership at Mulia668 and for as long as required after account closure to meet our legal obligations.
• Financial Transaction Records: Retained for a minimum of 7 years from the transaction date, in line with applicable Malaysian financial and tax legislation.
• KYC Verification Records: Retained for a minimum of 5 years following account closure, in line with applicable anti-money laundering (AML) requirements.
• Game Activity Logs: Retained for 2 years from the date of activity for dispute resolution and responsible gaming audit purposes.
• Support Communication Records: Retained for 3 years from the date of communication for quality control purposes and the resolution of potential complaints.
• Cookie Data: Duration varies by cookie type – from the current session up to a maximum of 13 months for preference cookies.

8Cookies & Tracking Technologies

Mulia668 uses cookies and similar tracking technologies to enhance your experience on our platform. The following are the types of cookies we use:

• Essential Cookies: Strictly necessary for the core functions of the Mulia668 platform, such as login, session management and security. These cookies cannot be disabled without affecting your ability to use the platform.
• Functional Cookies: Saves your preferences such as language, display settings and other options to deliver a more personalised experience on Mulia668.
• Analytics Cookies: Helps us understand how members use the Mulia668 platform in aggregate — information we use to improve design and content. This data is anonymised and does not identify individuals.
• Marketing Cookies: Used to display relevant Mulia668 promotions within the platform. These cookies are only activated with your consent and can be disabled from the privacy settings.

You can manage your cookie settings at any time through your web browser settings or via the privacy settings panel in your Mulia668 account. Please note that disabling certain cookies may affect platform functionality – particularly essential cookies required for login and session security.

The Mulia668 platform does not use third-party cookies for external advertising or cross-site tracking unrelated to Mulia668.

9Your Personal Data Rights

As a Mulia668 member and subject to applicable data protection legislation in Malaysia, you have the following rights regarding the personal data we hold about you:

• Right of Access: Request a copy of the personal data we hold about you in a readable format.
• Right to Rectification: Request the correction of any inaccurate or incomplete personal data held in your Mulia668 records.
• Right to Erasure: Request the deletion of your personal data in certain circumstances – subject to our legal obligations to retain specific data.
• Right to Object: Object to the processing of your personal data for specific purposes such as direct marketing.
• Right to Restrict Processing: Request that we restrict the processing of your data in certain situations, such as when you are disputing the accuracy of the data.
• Right to Data Portability: Request your personal data in a structured, machine-readable format for transfer to another service provider.
• Right to Withdraw Consent: Withdraw consent for consent-based processing (such as marketing emails) at any time, without affecting any processing carried out prior to withdrawal.

Mulia668 will process your data rights requests free of charge in most circumstances. However, for requests that are manifestly excessive or repetitive without reasonable justification, we reserve the right to charge a reasonable administrative fee or refuse the request, providing written reasons for the refusal.

10Children & Protection of Young Persons

Mulia668 is an adults-only entertainment platform. We do not knowingly collect or process personal data from individuals under the age of 21. Protecting young persons is an absolute priority for Mulia668.

Child protection measures we have in place at Mulia668:

• Mandatory age verification at registration — all new accounts must confirm that the account holder is at least 21 years of age.
• Identity document verification for all first-time withdrawals from new accounts.
• Continuous monitoring to identify patterns that may indicate use by individuals who have not reached the stipulated age limit.
• Immediate closure of any account confirmed to belong to an underage individual, without exception.

Should Mulia668 discover that we have collected personal data from an individual under the age of 21 without proper verification, we will immediately delete that data and close the account in question.

11Third-Party Links Within the Platform

The Mulia668 platform may contain links to or integrations with a limited number of third-party services relevant to platform operations, such as Malaysian e-wallet payment interfaces for processing your deposits and withdrawals.

It is important for you to understand that:

• Mulia668 is not responsible for the privacy practices of any third-party services or websites that you may access through our platform.
• When you leave the Mulia668 platform to use third-party services such as the Touch 'n Go eWallet or DuitNow interface to process payments, the privacy policy of that third party will apply to your interactions with them.
• We encourage you to read the privacy policy of each third-party service you use alongside the Mulia668 platform.

Mulia668 only integrates third-party services that we have assessed and believe to meet security and privacy standards equivalent to our own. That said, we do not have direct control over their practices and cannot be held fully responsible for their actions.

12Amendments to This Privacy Policy

Mulia668 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, new legal requirements, or changes in the technologies we use.

When we make material changes to this Privacy Policy:

• We will update the "Last Updated" date at the top of this document immediately.
• For significant changes, we will notify all registered members via email or in-platform notification on Mulia668 at least 14 days before the changes take effect.
• For minor changes that do not materially affect your rights, we may update the document without issuing a separate notification.

13Contact Us – Privacy Enquiries

If you have any questions, concerns, or complaints regarding how Mulia668 handles your personal data, we encourage you to reach out to us first before lodging a complaint with the relevant authorities.

You may contact Mulia668 regarding privacy matters through:

• Dedicated Privacy Email: support@mulia668.run (please use the subject line: "Privacy Enquiry" or "Data Rights Request")
• Live Chat: Available 24/7 on the Mulia668 website – for immediate privacy enquiries.
• WhatsApp Support: Via the official Mulia668 support number listed in the support section of the platform.

We are committed to responding to all privacy-related inquiries within 14 working days. For more complex requests such as full data access or data deletion, the response period may be up to 30 business days from the date we receive your complete request along with the required identity verification.

Mulia668 prioritises resolving all privacy concerns directly with our members. We believe that open, direct communication is the most effective way to address privacy-related issues quickly and to your satisfaction.